Effective from: 4 October 2026 · Version: 2026-10-04
This policy explains how BITZO PVT LTD (“bitzo”) uses cookies and similar technologies (such as local storage) on its website and web app. It should be read with our Privacy Policy.
1. What cookies are
Cookies are small text files that a website stores in your browser. They help the site remember you, keep you signed in and work safely. Similar technologies, such as the local storage of your browser, are used for the same kind of purposes.
2. The cookies and storage we use
| Name / type | Purpose | How long |
|---|---|---|
| ci_session (essential) | Keeps your session: signs you in, remembers your city and the step you are on in sign-up or registration. | About 2 hours of inactivity |
| csrf_cookie_name (essential, security) | Protects forms and actions from forgery (CSRF). | About 2 hours |
| bitzo_customer_remember / bitzo_seller_remember (functional) | “Keep me logged in”: signs you in again on the same device, only if you choose it. | Up to 30 days, or until you log out |
| Local storage for chat and notifications (functional) | Remembers chat state and your notification choice on this browser. | Until you clear it |
| Analytics and advertising measurement (optional) | If we switch on tools such as Google Analytics, Google Tag Manager or a Meta pixel, they set their own cookies to count visits and measure campaigns. These are used only when switched on in our settings. | As set by the provider |
| Third-party content | Maps, fonts, scripts and media delivered from other providers (for example Google, content delivery networks) may set or read their own cookies according to their policies. | As set by the provider |
3. Why we use them
- Essential: the site cannot work or be secure without them (sign-in, security, forms).
- Functional: to remember your choices on your device.
- Analytics / measurement: to understand use, fix problems and measure ads, where enabled.
4. Your choices
- You can block or delete cookies in your browser settings. If you block essential cookies, you will not be able to log in or use forms.
- You can refuse notifications and location in your browser or device settings at any time.
- For optional analytics or advertising cookies, you can use your browser’s controls, the opt-out tools of the provider, or write to us.
5. Changes
We may update this policy when our use of cookies changes; the version and date are shown above.
6. Contact
BITZO PVT LTD, Surat, Gujarat, India. E-mail: contact@bitzomart.com.